Samsung PR
"We are aware of the volume issue and have developed a fix. We will update devices as soon as possible," Google said in a statement on Wednesday.
Users have seen the volume on Galaxy Nexus devices drop randomly, for no apparent reason. The bug appears to be seen on devices running on the 900MHz 2G band.
Earlier, a YouTube video (below) seemed to point to the problem possibly being hardware-related. A Galaxy Nexus in bootloader mode was affected when another phone --- one on the 900MHz band --- was brought near.
Samsung UK has joined Google in saying a software fix was on the way. However, the company has halted shipments of Galaxy Nexus devices until the problem is resolved.
Google's claims of a software fix for "Volumegate," as it is being called, brought forth cries of BS from some, but Lee Johnston, a systems engineer put out a very eloquent explanation of how the issue IS hardware-based, but can indeed be fixed.
"What we have here is indeed a hardware issue, in that the radio interference is coming in through the radio hardware.
"However things like this can be fix fairly easily in software. It's called debounce.
"When you monitor an electronic input like the buttons on a phone there is always noise and flutter even when you just press the button. If testing by Google has shown that they just need to turn up the debounce time (the time which an input must exceed for it to be determined to be a genuine press) then it will more than likely just work and no one will ever see ti (sic) again.
"Like I said I deal with this kind of thing every day, it's not a big deal as long as your debounce time is not excessive. But noise happens down on the order of 1 to 40 ms, real inputs when you press a button last from 100 or 200ms if you tap the button, up to seconds if you hold it down.
"This is nothing like Apple and the iPhone 4 antennae problems that could not be fixed in software. I'm sure everyone will see in due time, the problem will be fixed, and the dust will blow over.
"And people will be saying 'wow, I was wrong, Google rocks!'"
The debounce theory makes sense because what is happening is, essentially, that the itterference is causing the device to believe the volume rocker switch is being actuated. By changing the debounce, this can be prevented.
Interesting how he brings up Apple, since Apple always said "Antennagate" was faux, but those of us with a little common sense and the ability to hold things in "the wrong way" know it wasn't.
Source: http://www.allvoices.com/contributed-news/10943769-google-claims-it-has-software-fix-for-galaxy-nexus-volumegate-bug
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